Development , Maintenance and Support
Services
Freeborders' development centers in China provide offshore
services for creating, implementing, integrating and supporting
applications world-wide.
Freeborders takes a very principled approach to development
projects. We manage projects to provide maximum business
benefit to the client while minimizing their risks
We use the industry's leading methodologies and best of
breed products to deliver the ideal solution for each client
need. Our key principles in managing each project and making
custom application development software are:
- Starting projects with a commitment to the correct
strategy, architecture, technology and methodology is
critical.
- Understanding the client's needs is essential.
- Manage the project with the client to minimize risk
while maximizing the return on the client's current
technology investment.
- Field a winning, experienced project team with the
technical expertise to enable success.
- Always work to enhance the relationships between the
client's IT group and their user communities.
- Maintain a focus to deliver not only an application,
but the fulfillment of the client's real business needs.
- Mindfully handle project details with the understanding
they often possess changes in direction, problems and
solutions.
- Make Knowledge Transfer a key part of the project
plan.
- Partner and Mentor with the client to ensure self-sufficiency.
Custom Application Development
Freeborders takes on customized application development
ranging from a small turn-key application to an entire
large-scale project management effort. The application development
teams in China design and implement the best technology
solutions to match our clients' individual needs.
To ensure our solutions are tailored to meet the needs
of your unique industry or business, our development teams
use industry-accepted practices such as object-oriented
analysis and design techniques as well as industry-leading
rapid application development tools.
Spanning the full range of your project, Freeborders follows
industry proven methodology and processes to complete the
following steps to ensure project and strategy success:
Requirements Definition, Prototype Development, Functional
Analysis and Modeling, Application Design and Development,
Implementation, Process Modeling, Data Modeling, Detailed
Object Design, and Testing.
Application Maintenance
Our services improve the quality of existing applications
by providing routine maintenance such as modifications,
enhancements and documentation. This service is handled
offshore in our global state-of-the-art development centers.
Our maintenance capabilities include:
- Bug Fixes
- User Support
- Ongoing Maintenance
- Documentation
- Root Cause Analysis
- Enhancements
Production Support
Freeborders offers scalable onsite-offshore production
support services to its clients. Our onsite-offshore model
allows us to visit your site to understand and ensure a
smooth transition of support activities from your local
teams to our global teams. Our methodology includes bridging
the gaps in available documentation, getting the team functionally
and technically trained, setting up the infrastructure facility in China, formulating procedures for any level
of desired support, and providing initial shadow support followed
by an offshore transition.
|
