Packaged Application
Services
Freeborders' Packaged Application Services offer the skills and expertise that are required to deploy, maintain, manage, customize and support packaged applications from ISVs, including:
Pre-packaged business applications provide substantial benefits and are critical to the success of a business. More often than not, though, the costs and the resources necessary to adapt to these packages and provide ongoing support and maintenance can be enormous.
Freeborders can help you cost-effectively and efficiently deploy, manage, maintain, customize and support these business-critical packaged applications by:
- Providing the required resources - helping you free up your staff from time-intensive operational issues;
- Providing skilled support for your applications by assigning experts who have domain-specific knowledge gained over years of implementing packaged applications;
- Implementing proven methodologies and delivery models to help achieve predictable and efficient schedules;
- Offering a comprehensive set of functional, technical and project management capabilities to support your packaged applications;
- Providing technical support on system performance management, upgrades and optimization;
- Leveraging an integrated China to US delivery model for high-quality services with reduced cycle times and increased savings.
- Project Management and Quality Assurance
- Business Requirements Development
- Project Planning and Administration
- Business Analysis
- Functional Specifications
- Technical Specifications
- Program Development
- Program / Unit Testing
- System Testing
- User Acceptance Testing
- Production Implementation & Support
- 24/7 Onsite and / or Offshore Production Support
With the right mix of functional and technical knowledge, as well as expertise gained during past client engagements, Freeborders is ideally suited for enterprises looking for implementation, maintenance and customization of these state of the art products.
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