Delivering Competitive Advantage with Market-Driven Technology

Ongoing changes in the travel and hospitality market are forcing companies to adapt and evolve in new ways. Technology is playing a particularly central role in this market as the effectiveness with which companies interact with their customers online becomes a key competitive differentiator.

The pressure to use technology effectively continues to intensify as margins get thinner and the pool of high-profit customers get smaller. Travel and hospitality companies must therefore achieve multiple objectives simultaneously, including:

• Cost Reduction
• Customer Retention
• Accurate Market Insight
• Targeted/Personalized Marketing

The Freeborders Travel & Hospitality Practice provides clients with high-value technology services driven by proven market expertise and experience.

Foundational Technologies

• Enterprise Application Integration (EAI)
• Data Warehousing (DW)
• Business Intelligence (BI)
• Data/Platform Migration
• Interfaces with third-party systems: GPS & OASIS

Essential IT Skills

• Business Analysis and Process Re-engineering
• Planning & Optimization
• Application Development, Re-engineering & Maintenance
• Quality Assurance
• Performance Optimization